The Value of Patient and Family Advisors in Cancer Care
Patient and Family Advisors in Cancer Care
This week I explore the topic of Patient and Family Advisors (PFA’s) and their value in supporting patient care. Particularly their importance in shaping current and future cancer care. Having PFA’s at all levels of decision making from unit level organizational working groups, up to National advisory boards is key. These individuals allow for organizations to stay focused on the patient experience as a priority.
At Joseph Brant Hospital (JBH) there is a PFA volunteer for every unit. For Oncology, our PAF
attends both the unit quality meeting and regional working group. Patient and family advisors are key in
my practice in the outpatient oncology department. They bring a lens of lived experience to the decision making around care and the department. They provide feedback around unit work, patient education, survey development, policy development and unit enhancement projects. This feedback directly affects the care provided for our cancer patients. We hope that our PAF may soon attend our weekly unit huddle to ensure that the staff are consistently considering the patient in every opportunity presented. In our region the PFA for the JBH unit I manage also sits on the regional working group. They take part in regional goal development for Cancer Care Plan 6 and any other topics related to care. They have a clear line of site to the metrics and if we are meeting provincial targets. Their valuable feedback is encouraged and welcome. In the Province patient and family advisors for cancer care are shaping future care. By taking part in research, provincial, regional and community working groups. Advocating for resources to be used to support work meaningful to Cancer patients. Here are some resources to reflect how this great work is being supported in Ontario.
References
Canadian Partnership Against Cancer. (n.d.) Public and patient engagement
Cancer Care Ontario. (n.d.). Patient and family engagement and experience. https://www.cancercareontario.ca/en/cancer-care-ontario/programs/clinical-services/patient-family-engagement- experience
Canadian Cancer Society. (n.d.). Patient and community engagement resources.
https://cancer.ca/en/research/for-researchers/patient-and-community-engagement-for-researchers/resources-for- partnering-with-patients-and-community-members
Etchegary, H., King, J., Savas, S. (2024). Who’s responsibility, is it? Implementing patient- prioritized healthcare system change in oncology. Current Oncology. 31 (11), 7301- 7307. https://doi.org/10.3390/curroncol31110538
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